Help is available for homeowners having difficulty making payments

(LANSING - The Michigan Department of Insurance and Financial Services (DIFS) is reminding consumers of options that may be available to support homeowners who are having difficulty making payments.

"If you are experiencing financial hardship and you are concerned about your housing, there are resources available to help you," said DIFS Director Anita Fox. "Many mortgage companies have programs to help people avoid foreclosure, so reach out right away if you are worried about falling behind on your payments. Your lender or servicer will look at your situation and help you consider the options that may be available to you."

Foreclosure restrictions placed on mortgage servicers by the Consumer Financial Protection Bureau (CFPB) have expired, but there may be other options for consumers. It is important to:

Pay if you can: If you can pay your mortgage as agreed, you should continue to do so.

Don't wait: If you are having trouble paying your mortgage, contact the company you make your payments to right away. You should find its contact information on the statements you receive on your mortgage loan.

It may not be too late: Even if you have missed one or more mortgage payments, and have not contacted your mortgage company, it may not be too late. Contact the company you make your payments to today to ask for assistance.

In addition, if you are concerned about your housing situation, these programs may be able to help:

Michigan Department of Health and Human Services (MDHHS) Home Ownership Services

Michigan State Housing Development Authority (MSHDA) Michigan Homeowner Assistance Fund (MIHAF)

U.S. Department of Housing and Urban Development (HUD) Avoid Foreclosure: Michigan

CFPB Help for homeowners and renters during the coronavirus national emergency

You can also contact a MSHDA approved agency for other free assistance. Consumers who have questions or disputes that cannot be directly resolved with their financial institutions can contact DIFS Monday through Friday 8 a.m. to 5 p.m. at 877-999-6442 or file a complaint online at Michigan.gov/DIFScomplaints.

The mission of the Michigan Department of Insurance and Financial Services is to ensure access to safe and secure insurance and financial services fundamental for the opportunity, security, and success of Michigan residents, while fostering economic growth and sustainability in both industries. In addition, the Department provides consumer protection, outreach, and financial literacy and education services to Michigan residents. For more information, visit Michigan.gov/DIFS or follow the Department on Facebook, Twitter, or LinkedIn.